Some of the common problems that result in questions asked of me are discussed here:
Year 2000:
Q: Is SoundApp Y2K compatible? I.e., will it work properly during or past the year 2000?
A: Although I have not extensively tested SoundApp with respect to Y2K compatibility, I have performed some testing that did not indicate a problem. SoundApp does not use date information internally, nor does it allow date data entry. However, SoundApp is neither guaranteed nor warranteed with respect to Y2K compatibility (nor for any other purpose, either expressed or implied).
Netscape and SoundApp:
Q: I’ve configured Netscape to use SoundApp as the sound helper application. However, whenever Netscape launches SoundApp, it reports an end-of-file error and won’t play the files. Why isn’t it working?
A: The “file type” pop-up in Netscape’s helper configuration pane is not set properly. “PLAY”, which Netscape seems to default to, is a Play List. This setting will confuse SoundApp, since the file downloaded is not a Play List.
To setup Netscape to play Windows “.wav” files via SoundApp, do the following:
1. Open the “General Preferences” dialog and select the “Helpers” pane.
2. Edit the the following entry or create it if it doesn’t already exist:
a. MIME Type: “audio/x-wav” and Suffixes: “wav”.
b. Then under “Handled By” click the “Appliction:” radio button.
c. Click the “Browse…” button, find and select SoundApp.
d. Using the “File type:” pop-up menu, select “WAVE” for the File Type.
3. Repeat for the “audio/wav” MIME Type.
For other file formats, either edit an existing audio MIME type or create a new one for the desired type. Typically you’ll receive an alert from Netscape telling you that it can’t find an apropriate plug-in for a type. See the “Formats” section for likely suffixes, for example “au” for Sun Audio files.
Play Lists:
Q: Why do files on my file server disappear from my Play List when it is opened?
A: Many non-Apple file servers are written in such a way that aliases to files on them will not work. SoundApp uses aliases to store file locations and, when it cannot find a file, it removes it from the Play List. Many UNIX-based (e.g., Linux) file servers will have this problem.
XM and 669:
Q: Why doesn’t SoundApp support the XM and 669 music module formats?
A: At some point I plan on writing a few more loaders for ZSS, but it will take a while to implement.
Q: What about Player Pro?
A: I have looked into Player Pro; but, for technical reasons, it is not possible to incorporate its music engine into SoundApp at this time.
MPEG:
Q: Why can’t I play MP3/MPEG files on my 680x0 Macintosh?
A: SoundApp can only play MPEG files on PowerPC-based computers. Some 680x0-based Macintoshes may be able to play them in theory, but the code I have for MPEG playback cannot play in real-time on these machines. They are much, much too slow.
Q: Why does SoundApp refuse to play some MPEG audio files but not most others?
A: SoundApp’s MPEG engine may have some problems with some files depending upon their characteristics. If it can Get Info on them but not play them, then please let me know.
Q: Why doesn’t SoundApp support encoding of MPEG files?
A: The main issue is that MPEG Layer III encoders require a patent license to use the technology legally. This starts at US$10,000 per year. Obviously, since SoundApp is Freeware, I cannot afford this. Secondly, the algorithm is very complex and not documented very well. I neither have the time nor desire to spend months delving into this.
For more information on the licensing issue, please visit <http://www.iis.fhg.de/amm/legal/>. They are enforcing their patents (as is their right) and a number of encoding projects have been stopped as a result.
At some point, I may include MPEG layer II encoding which, for higher bit-rates, actually sounds better than MPEG layer III. See <http://www.raum.com/mpeg/> for more information on encoding MPEGs on the Macintosh.
Other Sound Formats:
Q: Will SoundApp ever support Real Audio files?
A: It almost certainly will not support streaming RA files, since that adds a lot of overhead to SoundApp and there already is a free player for that format. For stand-alone RA files, I may try to support them depending on whether the algorithms are proprietary.
Q: Why doesn’t SoundApp support this special format, e.g., Akai or Roland samples?
A: I don’t know anything about these formats, so I cannot implement support for them. Roland and Akai’s formats are proprietary, as are many Internet sound and voice mail formats. If you have technical information on any popular file formats that SoundApp does not currently support, please send me the details and I will see what I can do.
Conversion:
Q: Why can’t my PC play WAVE files generated by SoundApp?
A: Most likely they are not being transferred to the PC correctly. Common problems are uploading the files in text mode or MacBinary format (which PCs can’t read) instead of in binary mode or forgetting the “.wav” suffix. Remember, PCs are still not very smart and require suffixes in order to access files properly.
Sound Playback:
Q: Why do some files (especially MPEG Layer III) start to play then stop?
A: Your computer’s processor or disk drive is too slow or overly busy. This can especially happen while accessing a CD-ROM under Mac OS 8 due to some changes apparently made in Mac OS 8.
Q: Why does the Status window’s slider sometimes revert to a progress bar when playing files of certain types?
A: Not all file formats inherently support random access and SoundApp doesn’t yet emulate this capability for those formats. File encodings that do not support random access are: Amiga IFF Fibonacci-delta compressed files, DVI ADPCM and any of the G72x compression formats.
AppleScript Ranges:
Q: Why does the start at and stop at AppleScript parameters work for some files and not others?
A: SoundApp doesn’t support these parameters for stereo SoundEdit, non-block based compressed files (Fibbonacci-delta, G.72x, Huffman and DVI ADPCM), MOD/S3M/MTM and MIDI. Future versions may support some of the compressed types for conversion.
